Get Help
We provide specialist services in respect of energy, employment, debt and welfare benefits. We deliver advice sessions at various locations.
In Person
Drop in advice services in our offices.
Self Help
Online self help advice.
On the Phone
Telephone based advice services.
Outreaches
Find it difficult to access our service you, try our outreaches.
Food Banks
Food banks in the local area.
In Person
Darlington
Address
The CORE,
Church Row,
Darlington
DL1 5QD
Advice drop-in sessions
Mon - Fri 10:00 am to 12:00 pm OPEN
Redcar and Cleveland
Address
17 Queen St,
Redcar
TS10 1AB
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Advice drop-in sessions
Tuesday 10.00 am to 12.00 pm OPEN
Thursday 10.00 am to 12.00 pm OPEN
On the Phone
Darlington
Redcar and Cleveland
Cost of Living
0808 278 7953
Monday 11:00am to 7:00pm
Tuesday 9:00am to 4:30pm
Wednesday 11:00am to 7:00pm
Thursday 9:00am to 4:30pm
Friday 9:00am to 4:00pm
col@citizensadvicedrc.org.uk
If you require one off email advice. We aim to reply within 3 working days. If your issue is urgent please contact us by phone or come to one of our drop-in sessions.
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Debt and Money Advice
Leave your name and telephone number and a brief summary of your debt, someone will return a call to complete a debt assessment
or email your name and number to debtappointment@citizensadvicedrc.org.uk
and we will call you back.
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Mortgage & Rent Arrears Service (Redcar & Cleveland Area)
enquiries@citizensadvicedrc.org.uk
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Financial Inclusion - (Redcar & Cleveland Area)
tvmf@citizensadvicedrc.org.uk​
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Telephone Advice (Redcar & Cleveland Area)
Friday 9:30am to 2:30pm
Leave your name and telephone number and we will return a call, or email your name and number to enquiries@citizensadvicedrc.org.uk
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Cost of Living
0808 278 7953
Monday 11:00am to 7:00pm
Tuesday 9:00am to 4:30pm
Wednesday 11:00am to 7:00pm
Thursday 9:00am to 4:30pm
Friday 9:00am to 4:00pm
If you require one off email advice. We aim to reply within 3 working days. If your issue is urgent please contact us by phone or come to one of our drop-in sessions.
Debt and Money Advice
Leave your name and telephone number and a brief summary of your debt, someone will return a call to complete a debt assessment
or email your name and number to debtappointment@citizensadvicedrc.org.uk
and we will call you back.
​
Community Support Scheme - (Darlington Area)
(Monday to Friday 10:00am - 1:00pm and 2:00pm - 4:00pm)
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Financial Inclusion - (Darlington Area)
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Benefits Entitlement Actions Team - (Darlington Area)
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Energy - (Darlington Area)
01325 266888 Ext 152 or email energy@citizensadvicedrc.org.uk (Monday to Friday 10am-4pm).
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Health Advice Services - (Darlington Area)
Macmillan and GP Surgeries Outreach Services, telephone advice based appointments can be requested by contacting GP surgeries listed here. For people with cancer and their families, contact Macmillan Information and Support Centre on: