About Us
Why are we here
We are an independent charity working for the benefit of local people under the umbrella of the national body Citizens Advice.
Over the last five years, we’ve seen a huge increase in the number of enquiries we’re receiving which is now just under 30,000 every year.
We provide the advice people need for the problems they face while working to improve the policies and practices affecting people in their daily lives.
The demand for our services is high, and we continually aspire to provide innovative solutions to people’s problems. We also use our research and campaigns to address unfairness in policy and practices and seek system changes using an evidence-based approach.
Our aims and principles
We provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives.
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Darlington
Redcar
Cleveland
We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
We are Citizens Advice Darlington, Redcar and Cleveland
Annual Report
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Our annual report looks at the range of work we have carried out during the year.
It shows the impact of our work and reports on how this makes a difference to the lives of the thousands of people we help, each and every year.
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